System Shuts Down when External Hard Drive Connects with USB 3.0 Port?

Operating System

Windows 10

Computer Specs (PSU, GPU, CPU, RAM, Motherboard)

  • EVGA G3 750W* GTX1070* i5-4750* 16GB G.skill Ripjaws X* Asus H87-Plus

Speccy Link

N/A

Description of problem

Computer shuts down completely when I plug External Hard Drive into USB 3.0 Port on IO. Appears to shut down when the metal of the USB connects with the metal on the port. Something seems to be shorting, but I cannot figure it out.

When this issue began

Since I built my PC in my new case. NZXT H440

Recurring issue

Yes

Date of purchase

November 30, 20176

Under Warranty

Yes

Cause/Steps to recreate the issue

Shut off PC, idle for a few minutes, plug USB into port.

What I've tried so far to resolve the issue

I can't imagine what I would need to do to even attempt to resolve this bar re-wiring to the IO from the mobo? I didn't install those cables, they came pre-installed.


Operating SystemWindows 10Computer Specs (PSU, GPU, CPU, RAM, Motherboard)EVGA G3 750W* GTX1070* i5-4750* 16GB G.skill Ripjaws X* Asus H87-PlusSpeccy LinkN/ADescription of problemComputer shuts down completely when I plug External Hard Drive into USB 3.0 Port on IO. Appears to shut down when the metal of the USB connects with the metal on the port. Something seems to be shorting, but I cannot figure it out.When this issue beganSince I built my PC in my new case. NZXT H440Recurring issueYesDate of purchaseNovember 30, 20176Under WarrantyYesCause/Steps to recreate the issueShut off PC, idle for a few minutes, plug USB into port.What I've tried so far to resolve the issueI can't imagine what I would need to do to even attempt to resolve this bar re-wiring to the IO from the mobo? I didn't install those cables, they came pre-installed. http://ift.tt/eA8V8J
http://ift.tt/2zRJsjE